Missions
L1, L2 and L3 user support
Use of our computer management tool Ivanti (computers and servers’ inventory and management , support tickets’ creation and management, deployment of application and Windows 10 updates…)
Computers and mobiles’ installation and configuration with Ivanti and Intune
Creation and modification of users in the Active Directory
Administration of virtual servers in Azure and on-premise
Project management in Microsoft 365 and Azure
Server maintenance (Windows update, drivers and firmware)
Profile
Experience: 2 years minimum in user support under Windows 10,
Experience in Microsoft 365 and Azure environments
Excellent interpersonal skills
Ability to work in a team (France, Singapore, Switzerland and Bulgaria)
Good level of English (understanding and being understood by interlocutors of all nationalities)
Resistance to stress in a demanding environment
Motivated, dynamic and passionate about IT
Force of proposal to improve systems and procedures
Willingness to progress and learn on a daily basis
Position open to people with disabilities
Contact Paris
CB21, 16, place de l'Iris
92040 PARIS LA DEFENSE CEDEX
France